Team Members

The Team Members feature allows Team plan subscribers to invite collaborators and share access to MinuteMail resources. This page explains how to manage team invitations, member roles, and permissions.

Overview

Team Members functionality is exclusive to the Team plan ($99/month or $950/year). It includes:

• 5 team members included in the base plan
• Shared resource quotas across all team members
• Centralized billing managed by the team owner

Accessing Team Management

1. Click the profile menu in the top-right corner
2. Select Manage Members
3. You’ll see the Members Management page (https://minutemail.co/app/members)

Roles and Permissions

Owner

The team owner (account creator) has full access to:

• Invite and remove team members
• View all team resources
• Manage billing and subscription
• Access member mailbox metadata (addresses, creation dates)
• Configure team settings
• Manage API keys and domains

Privacy Note: Owners can see that members’ mailboxes exist but cannot read the actual email content inside member mailboxes.

Team Member

Team members have access to:

• Create and manage their own mailboxes
• View only their own email messages
• Create API keys scoped to their domains
• View team usage statistics (read-only)

Restrictions: Members cannot:

• View other members’ mailboxes or messages
• Access the team management page
• Modify billing or subscription
• See owner’s private mailboxes

Inviting Team Members

Step 1: Send Invitation

1. Navigate to Members Management
2. In the “Invite New Member” section:
   • Enter the invitee’s Email Address
   • Click Send Invite
3. An invitation email is sent to the specified address
4. The invitation also appears in the list with a copyable invite link, which you can share directly (e.g., over chat)

Step 2: Invitation Delivery

The recipient receives an email with an invitation link to join the team. You can also copy the invite link from the invitations list and send it yourself.

Step 3: Invitation Acceptance

Opening the invite link (https://minutemail.co/app/invite?...) takes the invitee to the invitation page, where they can:

Scenario A: New User (No MinuteMail Account)

1. Click the invitation link
2. Choose Register to create an account
3. After registration (and account setup), the invitation is accepted and they join the team

Scenario B: Existing User

1. Click the invitation link
2. Choose Login and sign in with their existing account
3. Accept the invitation and join the team

Important: the invitation is tied to the email address it was sent to. If the invitee is signed in with a different account, the page shows an error asking them to sign in with the correct account.

Managing Invitations

Viewing Pending Invitations

The invitations section shows pending (not yet accepted) invitations with:

• Email Address - Who was invited
• Actions:
  • Copy invite link - Copy the acceptance URL to share manually
  • Resend - Send the invitation email again
  • Cancel - Revoke the invitation

Resending Invitations

If an invitation is lost:

1. Find the invitation in the list
2. Click Resend
3. New invitation email sent

Canceling Invitations

To revoke a pending invitation:

1. Find the invitation in the list
2. Click Cancel
3. The invitation link becomes invalid
4. Invitee can no longer join the team

Managing Active Members

Viewing Team Members

The members list displays all members (and pending invitees) of the team:

Each entry shows:

• Name/Email - Member identification
• Status - Active member or pending invitation
• Actions - Remove member, or cancel the pending invitation (owner only)

Removing Team Members

To remove a member from the team:

1. Locate the member in the list
2. Click Remove next to their name
3. Confirm the removal
4. Member loses access immediately

Warning: Export any data you need before removing a member.

Member Limitations

After removal, the former member:

• Can no longer access team resources
• Loses access to team mailboxes
• Keeps their individual account

Resource Sharing

Team members share quotas:

Shared Resources

• API Calls - 50,000/day total across all members
• Active Mailboxes - 200 total (not per member)
• Archive Slots - 1,000 total shared pool
• Custom Domains - 20 total for the team

Individual Accountability

While quotas are shared, the system tracks which member created each mailbox for usage analytics.

Privacy and Security

MinuteMail enforces strict isolation between team members:

Row-Level Security (RLS)

The platform uses RLS to ensure:

• Members can only access their own mailboxes
• Members cannot read each other’s email content
• URL manipulation cannot bypass access controls
• API calls respect user permissions

Owner Visibility Boundaries

What Owners CAN see:

• Member mailbox addresses and metadata
• Member mailbox count and quota usage
• Team-wide usage statistics
• Member names and join dates

What Owners CANNOT see:

• Email message content in member mailboxes
• Message subjects or senders
• Attachment contents
• Member API keys

“Testing Security Isolation”

You can verify these boundaries yourself:

1. Create two team members
2. Have each create a mailbox and receive an email
3. Log in as member A
4. Attempt to access member B’s mailbox URL
5. Access is denied

Billing for Team Members

Included Members

• Team plan includes 5 seats
• No additional charge for the first 5 members

How Billing Works

• The team owner’s subscription covers the whole team
• All members share the team quotas

Best Practices

Invitations

• Verify Email Addresses - Double-check before sending
• Use Work Emails - More professional and trackable
• Set Expectations - Inform members about their access level
• Track Invitations - Monitor who has accepted

Member Management

• Regular Audits - Review member list quarterly
• Remove Inactive - Free up seats for active users
• Document Roles - Keep internal record of member responsibilities
• Export Data Before Removal - Back up critical mailboxes

Security

• Monitor Usage - Check for unusual activity
• Rotate Members - Update team when employees leave
• Educate Team - Ensure members understand privacy policies
• Use Strong Passwords - Require all members to use secure credentials

Troubleshooting

Invitation not received

• Check spam/junk folder
• Verify email address was typed correctly
• Copy the invite link from the invitations list and share it directly
• Resend the invitation

Cannot accept invitation

• Ensure you’re signed in with the account matching the invited email address
• Ask the owner to resend or share the invite link

Member removed accidentally

• Re-invite the member using their email address
• Data from their removed mailboxes is not recoverable

Quota issues

• Check Usage page for team totals
• Identify which members are consuming resources
• Remove unused mailboxes across team
• Upgrade plan if consistently hitting limits

Future Enhancements

Planned features for team collaboration may include richer per-member reporting and permission controls. Contact support to request priority for features you need.